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Terms and Conditions
As consideration for the advancement of credit, applicant (s) individually, jointly, and severally (“Customer”) agrees to the Terms and Conditions set forth below. These Terms and Conditions are expressly incorporated into the credit agreement signed by customer.
Terms of Payment
When paying by credit card or electronic funds, the Customer agrees they will be responsible for all charges due, including any adjustments that are made by the carrier on the Customer’s shipment due to weight, freight classification, additional services provided, etc…These charges and adjustments, if any, will be automatically charged or debited from the Customer's credit card or bank account.
All rate quotations are based on the shipment information provided and may be adjusted due to the following; differences in weight, freight classification, product dimensions, excess valuation, and also for charges for services that were performed by the carrier but were not requested at the time the quote was obtained.
Customer is permitted thirty (30) business days from the date of the invoice to present a written dispute to charges invoiced. If DTS does not receive a dispute within the allowable thirty (30) business days, the disputed item will be denied by DTS.
Bills of Lading
Customer agrees to review all Bills of Lading for information accuracy, and to modify and revise all the information contained in all shipping documents prior to the Bills of Lading and corresponding shipment being tendered to the Carrier. DTS makes no assertions as to the accuracy of the information provided by the Client in preparing the Bill of Lading.
If a substitute form of Bill of Lading is needed to complete delivery of a shipment and DTS completes that document, the terms of this Bill of Lading will govern. DTS is not liable to the Customer or to any other person for any actions taken on behalf of the Customer under this provision.
Carrier's General Rules Tariff may contain certain restrictions and limitations that will supersede the terms and conditions contained herein.
The filing of a cargo or other claim with the Carrier will not relieve the responsible party from payment of freight charges. Freight payment is necessary in order for a Carrier to process a claim.
In order to establish potential carrier liability, the Consignee must make a written notation on the driver’s copy of the Bill of Lading or Delivery Receipt (whichever is tendered) at the time of delivery, which indicates either a loss, or that the shipment was not delivered in the condition in which it was tendered. If the loss or damage is not apparent (concealed) at the time of delivery, the customer must contact the carrier directly, within 15 days of receiving the merchandise, advising them of the loss or damage.
DTS is not liable for any consequential damage resulting from a "late-delivery," or non-delivery whatsoever and in particular those caused by the act, default, or omission of the carrier. DTS is not liable for late-delivery, or non-delivery caused by violation(s) by the Customer of any of the Terms and Conditions contained in the Bill of Lading or of the carrier's General Rules Tariff including, but not limited to, improper or insufficient packaging, securing, marking or addressing, or of failure to observe any of the rules relating to shipments not acceptable for transportation or shipments acceptable only under certain conditions.
DTS is not liable for late delivery or non-delivery caused by the acts of God, perils of the air, public enemies, public authorities, acts or omissions of Customs or quarantine officials, war, riots, strikes, labor disputes, weather conditions or mechanical delay or failure of aircraft or other equipment.
DTS is not liable for failure to comply with delivery or other instructions from the Customer or for the acts or omissions of any person other than employees of DTS.
Limitations of Liability
Cargo insurance coverage on LTL shipments may be limited to up to $5/lb, TL shipments may be insured up to $50-100,000 cargo coverage per vehicle, and air freight/expedited shipments are subject to $.50/lb of cargo coverage,. Supplemental insurance is available upon request, but this coverage will not apply unless liability with the primary carrier has been clearly established. Shipments of used, refurbished, reengineered product will be subject to $0.10 per pound maximum cargo liability coverage.
The individual carrier's governing General Rules Tariff will determine the standard liability cargo insurance coverage offered by all motor and air freight carriers. If the shipment contains freight with a predetermined exception value, as determined by the NMFC or the selected carrier, the maximum exception liability will override the otherwise standard liability coverage.
Subject to the limitations of liability contained in the Bill of Lading and the Carrier's General Rules Tariff, DTS shall only be liable for loss, damage, mis-delivery or non-delivery caused by DTS's own gross negligence. DTS's liability therefore shall be limited to the fees that DTS has earned with respect to the subject shipment. Supplemental Insurance is available upon request. For supplemental insurance information click here.
Forum Selection and Choice of Law
Changes to Terms & Conditions
Applicants’ signature on the DTS Credit Application attests solvency, ability and willingness to pay, any and all DTS invoices in accordance with the terms established. Applicant’s representative, by signing the DTS Credit Application, represents and warrants that she/he has been duly authorized to make the statements contained herein and to bind the Applicant to the Terms and Conditions set forth herein, and further represents and warrants that the information set forth above (including, without limitation, any additional sheets attached hereto) and in the financial statements delivered in connection herewith are true, correct, and complete.
Terms and Conditions
Bill of Lading
Shipping and Receiving Guide
Frequently Asked Questions
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